If you get an error, or if you can’t find the .dmg file, your game download didn’t work. Clear the DownloadCache folder by dragging the files to your Trash. Then restart the Origin client and start your download again.What should I do if the download is not working?
Try saving the download file to a place on your desktop, then try to install the program. If you still have problems, try clean booting the computer then try installing origin.What do I do if I Can’t install a game?
Open the Origin client and try installing again (click Install on the game you want). If you’re still not able to install your game, contact us for more troubleshooting. For Mac. Try re-installing Origin: Close the Origin client. Open up Finder. Go to the Applications folder. Drag Origin to the Trash, or right-click and select “Move to Trash.”How do I fix origin not working on Windows 10?
Close the Origin client. Open the Control Panel (find it by searching “Control Panel” in the Start menu ). Click on Uninstall a program under Programs. Click on Origin and uninstall. Reinstall Origin, then try installing your game again. Close the Origin client.