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Frequently Asked Questions

How do I contact Teespring support?

If you need assistance, please contact our support team. From there, you will be able to describe and submit your request. Before you submit your request, make sure you have a Teespring account.

Why should I use Teespring?

Part of the reason why so many sellers love using Teespring is due to our exceptional customer support team; their main objective is to make sure your buyers get the attention and assistance they deserve! If you manage an online community you may get questions from buyers about the status of their order, how to exchange sizes, etc.

How many support agents does Teespring have?

The Teespring Customer Support Team consists of over 50 agents that cover every time zone and speak 7 different languages. Over 75% of Teespring buyers in the last 12 months are very likely to recommend Teespring products to a friend or colleague.

How long does it take Teespring to respond to buyer inquiries?

All buyer inquiries are answered within 24 to 48 business hours —our team averages less than 6 hours during business days. The Teespring Customer Support Team consists of over 50 agents that cover every time zone and speak 7 different languages.


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