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Frequently Asked Questions

What is PBS Passport?

PBS Passport is a member benefit from participating PBS stations that gives eligible donors and supporters extended access to an on-demand library of quality public television programming online.

How do I view passport videos on PBS?

Passport videos display the Passport icon in the top left corner of the video thumbnail image. Click the video title or image to view a video. Click here for more information about finding and viewing Passport videos on PBS.org. Passport videos are also available on the official PBS Video app - there is no separate "Passport app" required.

How do I Activate my PBS Passport membership?

Before you can use your new Passport membership benefit, you must first activate your benefit. Once your benefit is ready for activation, your PBS station will send you a four-word activation code. These codes are unique for each member, but each will follow the same format, such as apple-house-river-sleep or lion-eagle-snake-badger.

Where can I find the PBS Video app?

You can find the PBS Video app on popular streaming devices, including Roku, Apple TV, Amazon Fire, and more. Click here for more information about the PBS Video app and supported devices. Sometimes you may encounter the below image when using the PBS website or PBS Video app and it appears that your Passport benefit is not being recognized.


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