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Frequently Asked Questions

What is it like to bank at huecu?

The location in Harvard Square is super convenient. Since I work in the square I can just pop in at any time and do my banking. All the employees are friendly and helpful. It’s a pleasure banking with HUECU!!

How do I contact huecu customer service during the upgrade weekend?

You may locate the Customer Service phone numbers on the back of your Credit or Debit Card. HUECU branches will be closed. Telephone and email support will NOT be available. 24-hour Credit and Debit Card Customer Service will be available throughout the upgrade weekend. You will NOT be able to access Online and Mobile Banking during this weekend.

What happens to my bill pay when I switch to huecu?

HUECU’s routing and transit number. Bill Pay. Our bill pay system will remain the same and everything will transfer over. If you were using Bill Pay on multiple memberships prior to the change, these will need to be consolidated. All scheduled deposits, transfers and payments that you have set up with any of your accounts.

Why should I join the huecu?

HUECU staff is friendly, the banking is simple, and your rates are great. This is a great service to all affiliates of Harvard. I never have to worry about being taken advantage of with sneaky usage fees or shady employees. HUECU has my back. I love the Credit Union’s long-standing commitment to workers and sound financial sense. Carry on!

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