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Frequently Asked Questions

What is the customer service number for Aetna?

The Customer Service Phone Number of Aetna Medicare is: 1-888-247-1051, (860)-273-0123.

Who is the subscriber on insurance card?

If you have a card with multiple people on it, the subscriber is usually listed first. If each person has their own card, and they are in sequential order, it's usually the number that comes first numerically (the lowest number). If one person is the parent and the other is a child (or other dependent), the parent will be the subscriber.

What is the group number for Aetna?

While 877-238-6200 is Aetna's best toll-free number, there are 20 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Aetna customers, is by calling their 888-632-3862 phone number for their Aetna Behavioral Health department.


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