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Frequently Asked Questions

Why choose Dhaka Bank?

Feel free to pay a visit to any of our Branch. Dhaka Bank is a trusted name in the Retail Banking sector amongst local and multinational Banks in Bangladesh. A Wide Range of Asset Products. FIRST TIME CUSTOMER? Our people and culture are critical links to our effort to make you a valuable part of us. Feel free to pay a visit to any of our Branch.

How can I check the balance in my Dhaka bank account?

You can check the balance and transfer money to any designated Banks including any Dhaka Bank or bKash Account, make utility bill payments and mobile top-up through our Mobile App and Internet Banking Services.

What are the Withdrawal charges for Dhaka Bank debit cards?

Mentionable, the withdrawal of cash from any ATMs within Bangladesh with Dhaka Bank Debit Cards are absolutely free of charges up till April 30, 2020 (Dhaka Bank will bear the cost). Our corporate customers can also use our completely safe and secured online platform Dhaka Bank C-Solution for Payments, Inter Bank Fund Transfers, etc.

How do I subscribe to Dhaka Bank's WhatsApp service?

You can only subscribe to Dhaka Bank’s WhatsApp Service via your registered mobile number with the bank. The same number has to be used in WhatsApp. For extra safety, please enable WhatsApp Two-Step Verification under Settings/ Account/ Two-Step Verification.


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