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Frequently Asked Questions

What is dcecu’s new online banking?

DCECU launched a new Online Banking platform on September 17th. DCECU’s new Online Banking has a consistent look and experience across all devices and provides you with ways to simplify the management of your accounts. The platform includes features to make your banking experience personalized, faster, and more convenient.

How do I use the dcecu mobile app?

The DCECU Mobile App is easy to use, secure, and ready wherever and whenever you are! Download the Mobile App in the App Store ® or Google Play ™ store. 1 Transfer funds to and from accounts you hold at other financial institutions.

What can I do with dcecu?

You can upload documents, request fund transfers, or complete inquiries and maintenance. In the event you choose to communicate through Messages, please note that DCECU will respond to you by the end of the next business day. If immediate attention is desired, please contact us during normal business hours.

How do I communicate with dcecu staff?

Send and receive messages securely with DCECU staff using conversations. You can upload documents, request fund transfers, or complete inquiries and maintenance. In the event you choose to communicate through Messages, please note that DCECU will respond to you by the end of the next business day.


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