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Frequently Asked Questions

What is valuevitalsource bookshelf?

VitalSource Bookshelf is the world’s leading platform for distributing, accessing, consuming, and engaging with digital textbooks and course materials.

How do I Reset my email from VitalSource?

The reset email is sent from [email protected] and [email protected] Run a search for vitalsource in your inbox. You may also need to check your Archive, Deleted Items, Junk, Spam, and Trash folders.

Why are my books missing from bookshelf?

– VitalSource Support Where are my Books? If you recently opened Bookshelf and all your books are now missing and replaced with a title named Where are My Books?, you need to upgrade to the latest Bookshelf version. Follow the instructions below based on your computer or mobile device. Where are my books? Follow the installation instructions.

How do I upgrade to the latest version of bookshelf?

Follow the installation instructions. Click on the Account Menu and choose Update Book List. Your books will reappear in your library. Note: You will need an active internet connection to upgrade. You will not need to re-download your books. Why must I upgrade to the most recent version of Bookshelf?


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